Our Customer Service
Our professional technicians are trained to render a thorough treatment during every service. Our reservice rate is only 4% and we perform over 100,000 treatments a year! If the bugs come back, so do we and at no charge. GUARANTEED!
The service is on time or on us! If we schedule an interior appointment and our technician is more than 30 minutes late, we pay for the service. GUARANTEED!
Our reputation was built on providing quality pest control services AND being respectful to the needs of our customers. Of course, being in business for over 50 years has given us the opportunity to perfect those traits! Many companies claim to provide excellent customer service but Nozzle Nolen is the only pest control company in Florida to win the Better Business Bureau’s “Golden Bee Award” for outstanding service. How do our customers feel about our service? They rated us 98% out of a possible 100% in a recent customer satisfaction survey. That score would be a dream-come-true for most companies but Mr. Nolen and his team are continually striving for that last 2%!
Nozzle Nolen respects your time and we understand that time is a precious commodity! We offer services which protect your home from the outside, so you don’t have to be home to meet us.
If you call us by 3:00 p.m., we guarantee that your call will be returned the same day. Additionally, whether you’re an active customer or not, you can reach us on the weekends and receive emergency treatment for rodents the same day you call.
Ask about our on-time guarantee for inside service appointments |